Privacy Policy
Luminos Creative
Last Updated: January 2026
Luminos Creative (“we,” “us,” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://luminoscreative.com.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Company name
Message content
Any information submitted through website forms
We also automatically collect information through:
Cookies and similar technologies
Google Analytics and similar analytics tools
Marketing pixels and tracking technologies
IP address
Browser and device information
Usage data
How We Use Your Information
We use your information to:
Respond to inquiries
Provide creative and marketing services
Improve website performance
Analyze traffic and user behavior
Support marketing and advertising campaigns
Communicate with you
Maintain business records
Cookies & Tracking Technologies
Luminos Creative uses cookies, pixels, and similar tracking technologies to enhance user experience, analyze website traffic, improve performance, and measure marketing effectiveness.
Cookies may be set by Luminos Creative or by third-party services such as analytics and advertising platforms.
You may accept, reject, or customize your cookie preferences at any time using our cookie consent tool. You may also withdraw consent later using the cookie settings link in our website footer.
Types of cookies we may use include:
Necessary cookies
Analytics cookies
Marketing and advertising cookies
Functional cookies
Refusing certain cookies may limit some website features.
We do not sell personal information. However, some data may be shared with analytics and marketing partners for business purposes.
SMS & Text Messaging Privacy
If you choose to opt in to receive SMS or text messages from Luminos Creative, we may collect and use your mobile phone number and related consent records to send you messages about services, updates, promotions, order information, support responses, and other business communications.
Information Collected: When you subscribe to SMS communications, we collect your mobile number, opt-in method, consent timestamp, and message interaction data (such as delivery status and replies). Message content may be retained when necessary for customer service or compliance purposes.
Use of Information: Your SMS information is used only to deliver the text messages you requested and to manage, improve, and measure our messaging programs and customer support.
Sharing of Information: We do not sell or rent your phone number. We may share your number with trusted service providers who help us deliver SMS messages (such as messaging platforms and telecommunications vendors). These providers are contractually required to protect your information and use it only for messaging services on our behalf.
Consent & Opt-Out: SMS messages are sent only with your consent. You can opt out at any time by replying STOP to any message. After opting out, you may receive a one-time confirmation text and then no further SMS marketing messages unless you opt in again. For help, reply HELP or contact us directly.
Message & Data Rates: Message and data rates may apply depending on your mobile carrier and plan.
We may update our SMS practices from time to time. Any changes will be reflected in this Privacy Policy section.
Artificial Intelligence & Automation
We may use artificial intelligence, automation tools, and machine learning technologies to assist with content creation, analytics, marketing optimization, and workflow processes. These tools do not make final business decisions without human review.
Client & Partner Data Processing
Luminos Creative may process personal information on behalf of clients as part of creative, marketing, and digital services. In such cases, we act as a service provider and process information only in accordance with client instructions and applicable agreements.
Sharing of Information
We do not sell personal information.
We may share information with:
Service providers
Hosting platforms
Analytics and advertising partners
CRM and marketing tools
Contractors and consultants
All third parties are required to protect your data.
Lead & Partner Relationships
Information may be shared with trusted partners solely for business operations, service delivery, or marketing support. We do not sell personal information.
Marketing Communications
You may opt out of marketing communications at any time by using unsubscribe links or contacting us directly.
Data Retention
We retain personal information only as long as necessary for business, legal, and operational purposes.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Data Breach Disclaimer
While we strive to protect your information, Luminos Creative is not responsible for unauthorized access beyond reasonable security measures.
International Users
If you access our website from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ.
Your Privacy Rights
Residents of California, Colorado, Virginia, Connecticut, Utah, and Texas have the right to:
Request access to personal data
Request deletion of personal data
Request correction of personal data
Opt out of certain processing
Requests may be submitted to: hello@luminoscreative.com
California Privacy Rights (CPRA)
California residents may request disclosure of:
Categories of information collected
Sources of information
Business purposes
Categories of third parties
Requests may be submitted by contacting us at hello@luminoscreative.com.
Business Transfers
If Luminos Creative is involved in a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction.
No Professional Advice
Content provided on this website is for informational purposes only and does not constitute legal, financial, or professional advice.
Children’s Privacy
Our website is not intended for children under 13 years of age.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Governing Law
This Privacy Policy is governed by the laws of the State of Texas, without regard to conflict of law principles.
Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page.
Contact Us
Luminos Creative
www.luminoscreative.com
hello@luminoscreative.com